Approvals API
Submit, track, collaborate on, and resolve discount and pricing deviation requests.
When a sales executive or closing manager negotiates pricing, payment terms, or unit hold deviations outside standard policy, an approval request is submitted to senior management (Sales Director, VP, or Business Manager). The Approvals API handles file uploads, hierarchical sign-off threads, and decision audit logs.
Upload cost calculation sheets, competitor quotes, or customer approval letters before submitting the ticket.
Used by management to ask clarifying questions or issue formal approval or rejection.
Allows an executive to appeal a rejected request or request revised terms if a customer offers higher upfront payment after an initial rejection.