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Enterprise Real Estate SMS Platform

With open rates exceeding 90% within three minutes of delivery, SMS is the most immediate communication channel available to real estate developers and brokerage firms. Whether announcing limited-phase price revisions, reminding prospects of weekend property tours, or following up on missed sales calls, text messages command immediate buyer attention. BrokerOS delivers an enterprise SMS marketing suite directly tied to the core CRM database. Outbound mass broadcasts, multi-gateway sender pooling, automated DND and regulatory compliance (DLT & 10DLC), visual automation flows, and a 2-way collaborative team inbox operate within a single unified workspace.

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Unified SMS Architecture

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Core SMS Modules

2-Way Team Inbox

Collaborative shared text inbox with real-time thread continuity, sales agent assignment, character counters, and AI smart reply drafting.

Automation Flows

Visual drag-and-drop canvas for automated SMS journeys, keyword auto-replies (YES, PRICE, VISIT), Groq AI Concierge responses, and branching conditions.

Campaign Wizard

Step-by-step broadcast builder with multi-gateway sender pools, phone mockup preview, DND compliance scrubbing, and scheduling.

Sender Pools & Pre-Flight

Multi-gateway sender pooling across virtual numbers to prevent carrier throttling, pre-flight segment calculations, and cost estimation.

Template Registry & DLT

Regulatory template management supporting Indian DLT (Entity ID, Header ID, Template ID) and US A2P 10DLC compliance.

Tracked Short Links

High-density branded URL shortener (https://brk.os/s/{token}) with sub-second redirection, individual lead click attribution, and CRM score boosts.

AI Assistant & Settings

Configure Groq language models (openai/gpt-oss-120b), 160-character single-segment constraints, carrier diagnostics, and CRM tags.

Gateway Integrations

Direct connectors for 9 enterprise telecom aggregators: Twilio, AWS SNS, Gupshup, Sinch, Infobip, Telnyx, Plivo, Vonage, and Bird.

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Real-Time Performance Benchmarks

Every SMS broadcast tracks carrier receipts and link interaction to measure deliverability and customer intent:

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Multi-Channel Lead Progression

Interactions within the SMS suite feed directly into sales rep workflows:
  • Short Link Tap: Clicking a digital brochure short link automatically adds 10 points to the lead’s CRM qualification score.
  • Inbound Text Response: Replying to an SMS notification immediately routes the conversation into the Team Inbox and notifies the assigned sales executive via push notification.
  • Automated Fallback to Voice: If an urgent unit hold or appointment reminder remains unacknowledged after 4 hours, BrokerOS can automatically trigger a companion AI Voice call.